How long is delivery?

• Delivery takes 7-14 days with most shipments arriving within a week

Do you ship overseas?

• Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout

Where is my order

• You can track your order using the tracking link provided in your confirmation E-mail. For further assistance, please contact our support team through the form below

Do you except returns

• We offer 7 day returns on the majority of items if they are damaged or defected after delivery. Please see our returns policy for more information.

Can I sell to the metro vault?

• If you would like to sell your items to us, please contact our team on Instagram at @THEMETROVAULT.GB

How long will it take to receive my payment?

• Once we receive your product, our authentication/quality control team will inspect the item and approve the transaction.

Are your products authentic?

• Yes, all products are 100% authentic! We source them directly from reputable and trusted suppliers, ensuring high quality and genuine products supplied to you. Each item undergoes strict quality control checks to guarantee authenticity, so you can shop with confidence knowing you're receiving original products :)

When is 'X' going to restock?

• The best way to stay up to date on restocks and deals is to follow our social media accounts below!